As part of our work in Computer Science, we sometimes need to evaluate the usability of software. The concept of "usability" can involve many issues, but is basically all about how easy software is to use for its intended purpose by its intended users. Usability evaluation is increasingly expected as part of any research or development project where usability is a central concern.
There are a number of approaches to evaluating usability, and many of them involve getting people to actually use the software. In applying such approaches, it is important to consider the rights of these people, and our obligations to them.
In the sections that follow, I document some VUW procedures to follow
when doing usability testing. In particular, I explain the easy way to
"do the right thing":
Robert Biddle January, 2000