OOS- an ongoing problem

By Dr Evan Dryson

In spite of many efforts in recent years by OSH and other agencies to increase awareness of the condition and to promote preventive strategics, Occupational Overuse Syndrome (OOS), also known as 'RSI' continues to be a problem in occupations where rapidly repetitive, unforceful motions are a large component of the job.
To some extent this increased awareness has itself resulted in an increased identification of pre-existing cases of OOS. Increased productivity coupled with reduced staffing levels has resulted in new cases. But there also remain misunderstandings about the conditions which hinder effective management.
Some basic principles may help to dispel some of these misconceptions:

1. OOS is not just a strain or sprain of the muscles.
Everyone is familiar with the aching muscles that result from unaccustomed physical exercise. This aching settles within a few days and the muscles are the stronger for it. OOS is not like this Ñ rather it is a complex disorder of the muscles and the nervous system producing symptoms which may also involve structures other than muscles, such as nerves and blood vessels. Aching muscles however is a major symptom.
Continued use does not make the muscles stronger, but in fact make the condition worse. This explains why the usual treatments for damaged muscles, such as physiotherapy and medication are often not effective. Active exercise in fact may make OOS worse.
The reason is that OOS results from muscles that are held contracted but which are not doing heavy work. Thus symptoms cannot be blamed on the fact that the person 'was gardening at the time', or 'has just finished painting the house'. These activities are different in substance to those which cause OOS.

2. OOS doesn't go nay by ignoring the pain and carrying on.
On the contrary, the pain just gets worse, and eventually makes continued working impossible anyway. It is far better to ask for help earl so that appropriate management can be instituted.
The longer a condition has been ignored, the longer it will take to treat, and rehabilitation will be correspondingly harder. A Stage 3 OOS may take years to settle, and some never do. It is essential to prevent a Stage 1 or 2 OOS developing into a Stage 3 condition.

3. There is no single effective treatmentfor OOS.
Making ergonomic corrections to the workplace is essential, but it is largely preventative. It may not be enough to allow a existing OOS case to settle, and it will not prevent all cases.
Treatment of OOS requires a team approach, with various health professionals but also the employer and the employee, and the ACC. Most Stage 1 OOS cases will settle with ergonomic adjustment and perhaps I short period off work to break the cycle. All Stage 2 and 3 cases should be enrolled into a management programme, the elements of which are:

  • Getting control over the symptoms
    (rest, various physical treatments, relaxation techniques, increased physical fitness).
  • Fixing the ergonomics
    (all operators using an electronic keyboard for a substantial percentage of the day should have adjustable furniture with an adjustable keyboard holder).
  • A graded return to work
    The principle of a graded return to work is that a person with OOS will at a certain stage be able to do some repetitive work without symptoms, and will be able to build up this ability by doing the work (work-hardening). It is a powerful treatment tool, but needs close supervision on site. The work has to be part of normal work activities and not 'made up' work which has no benefit except to fill in the time. Naturally any ergonomic defects will need to have been corrected first.
    It is not helpful for an employer to demand 100 percent fitness before return to work. Staying off longer does not make OOS less likely recur, and actually impedes rehabilitation.
4. The employer's co-operation is essential.
Rehabilitation back into his or her usual job is the goal for the OOS sufferer. It is obviously easier to rehabilitate by means of a gradual return to work at an existing job than it would be into a new job, even supposing a new job is possible to obtain with this sort of disability. The employer's co-operation is vital, both to preserve the job and to facilitate the graded return.
There are benefits to the employer too. A graded return starts a lot sooner than waiting for 100 pcrccnt fitness, and is far more likely to be successful. The employer gets some productive work, and their ACC Experience Rating Ievy is correspondingly reduced. Conversely, failure to rehabilitate may mean a Iengthy period off work, whether on or off the payroll, and the Experience Rating will be affected accordingly.

Dr Eva Dryson DIH, FACOM,MCCM is the Regional Medical Officer (Northern) for the Department of Labour's Occupational Safety and Health Service.

With Compliments
Alan Boyd
A Division of Interline Commercial Furniture
P.O. Box 11-714
18-24 Allen Street
Wellington, N.Z.
Telephone (04) 801-6243
Fax (04) 801-6245

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